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We thank you and value your service or product purchase with us on our Website www.legal251.com (hereinafter referred to as “LEGAL251”). Please read this policy and the LEGAL251 terms and conditions thoroughly as they will give you relevant information and guidelines about your virtues and responsibilities as our customer, concerning any product or service we provide to you.
We make every endeavor to provide the assistance to you as per the stipulations and timelines specified against each service or product received by you from LEGAL251, nevertheless, if, due to any cause, we are incapable to offer to you the service or product you purchased from us, then you shall be entitled to a refund which shall be subjected on the following situations:
The Refund shall be only reflected in the case there is a clear, indisputable insufficiency with the service or product purchased from LEGAL251.
In the event a client has paid for a service and then requests for a refund only because there was a change in mind, the refund shall not be considered as there is no wrongdoing, or lack, from the side of LEGAL251.
However, we do not provide a refund for our consultation services.
Refund requests shall not be considered after the work has been completed and shared with you in the event of a change of mind. However, we shall provide you an option of managing the amount paid for by you, for a different service in LEGAL251 amounting to the same amount and the said amount could be utilized in parts or as a whole towards the said new service; and
If the request for a refund has been raised 20 (twenty) days after the procurement of a service or product has been completed and the same has been mentioned and intimated via email or through any form of communication asserting that the work has been completed, then, such refund request shall be considered invalid and shall not be held.
If the request for the refund has been accepted by LEGAL251, the same shall be processed and notified to you via email. This process of refund could take a minimum of 7 (seven) business days to process and shall be credited to your bank account accordingly. We at Legal251 administer the refund process with diligence and assure that the money spent by you is returned to you at the quickest.